• Steve

Digital Transformation – Lessons Learned during the Covid Crisis

Twelve months work in six weeks!

How is that even possible?

It’s astonishing, but these are the words from an NHS Digital Transformation leader.

I interviewed digital and IT managers and directors from 12 different provider trusts, seeking to discover what we could learn from the impressive pace of digital transformation during the Covid crisis.

It wasn’t a one-off comment. Everyone who generously spent time discussing the major change their services had supported – and how to make it sustainable and effective over time - said something similar.